— Help Center
Questions, answered.
The questions that come up most often, grouped by topic. Anything not covered here can go through contact, and the bigger reference material lives in the glossary and the trust center.
— Getting started
Getting started.
What is TacLink C2?
TacLink C2 is a desktop ground control station for drone operations, built around modern multi-drone workflows. It sits between the consumer apps that ship with mass-market quadcopters and the heavyweight enterprise platforms built for government contracts. The platform runs on open flight protocols (MAVLink, ArduPilot, PX4) and is designed to work with the aircraft you already fly, not lock you into a specific vendor's hardware.
Who is TacLink C2 for?
Independent pilots, small commercial teams, public safety drone units, search and rescue groups, and prosumer operators who have outgrown consumer apps but cannot justify the cost or complexity of enterprise platforms. The product is built for people running real flights, not for slide decks.
What is the difference between TacLink C2 and Mission Planner or QGroundControl?
Mission Planner and QGroundControl are mature, capable, and free, and TacLink C2 owes them a real debt: they have carried the open-autopilot community for over a decade. The trade-off is that they were built by engineers for engineers, and the interfaces show their age. TacLink C2 is a modern rebuild aimed at multi-drone operations, fleet awareness, and a workflow that fits the way teams actually run flights today.
How is the platform licensed?
TacLink C2 will offer a free Community tier with the core single-aircraft workflow, plus paid tiers (Plus, Pro) that add multi-drone coordination, advanced mission tools, and team features. Pricing is published at /pricing. Pre-launch, all access is via the early-access waitlist.
Is there a free tier?
Yes. The Community tier is free and covers the workflow most independent pilots need: single-aircraft connection, mission planning, telemetry, flight log recording. Paid tiers layer on top of it. Details at /pricing.
— Hardware & compatibility
Hardware & compatibility.
What autopilots does TacLink C2 support?
ArduPilot and PX4 are first-class. Anything that speaks MAVLink 2.0 over a standard transport is intended to work. The current tested matrix lives at /compatibility and is updated as new hardware is brought up.
Does TacLink C2 work with DJI drones?
DJI aircraft do not speak MAVLink natively, so direct telemetry and command integration is constrained by what DJI exposes through its SDKs. Where supported, that integration sits behind the same operations interface as MAVLink aircraft. Specifics for your model are tracked on /compatibility.
Can I use TacLink C2 with my Cube Orange, Pixhawk 6X, or other Pixhawk-class board?
Yes. Pixhawk-class hardware running ArduPilot or PX4 is the canonical target, and the supported board list is on /compatibility. If a specific board you fly is not listed, that usually means it has not been brought up on the test bench yet, not that it will not work.
What radios are supported for telemetry?
Any telemetry radio that carries MAVLink: SiK-firmware 915 MHz radios, RFD900-family long-range modules, Herelink, USB serial, and TCP/UDP over an IP network. Specific tested hardware is on /compatibility.
Does TacLink C2 run on Linux, macOS, and Windows?
Windows and macOS are the primary desktop targets at launch. A Linux build is on the roadmap. Mobile platforms are deliberately out of scope for the desktop application; a view-only mobile companion is planned later.
Can it run on a Raspberry Pi?
Not as the operator's GCS. The application is a desktop tool, not an SBC payload. A Raspberry Pi makes more sense as a companion computer onboard the aircraft, where it complements rather than replaces the GCS.
What is the minimum hardware spec to run the app?
Specifics will be published as the closed alpha stabilizes. The general target is any modern laptop from the last five years: a 64-bit OS, an integrated GPU capable of handling map tiles smoothly, and 8 GB of RAM as a baseline.
Do I need an internet connection to fly?
No. The platform is local-first by design: connect to the aircraft, plan a mission, fly, review logs, all without the cloud. An internet connection is needed for things like downloading map tiles in advance, fetching NOTAMs, and pulling LAANC authorizations.
Does TacLink C2 support MAVLink 2.0 message signing?
Yes, where the connected hardware supports it. Message signing is enabled and configured per-link, and authenticates the command channel between the GCS and the aircraft against spoofing and replay.
— Data & privacy
Data & privacy.
Where is my flight data stored?
On your machine. Flight logs, mission files, and telemetry archives live in a local data directory on the operator's computer. Cloud sync is not part of the default workflow and, when it ships, will be opt-in.
Does TacLink C2 send my data to the cloud?
No flight paths, no mission content, and no location data leave your machine without explicit operator action. The default workflow is fully local. Future opt-in features (cloud backup, team sync) will be clearly labeled and documented in the Trust Center.
Can I export my flight logs?
Yes. The application reads and writes the standard log formats for the autopilots it supports (
.bin for ArduPilot, .ulg for PX4), and exports them to whatever directory you choose. Your flight history is yours.What telemetry does the app collect about usage?
Pre-launch builds collect no analytics. When opt-in diagnostic telemetry ships (anonymized crash reports, feature usage), it will be off by default, clearly disclosed, and documented in the Trust Center before it lands in any release.
How do I delete my data?
Delete the local data directory. Because the platform is local-first, removing the application's storage on your machine removes your data. There is no server-side account state to clean up.
Is my mission data shared with anyone?
No. Missions and flight history live locally on your machine and are not transmitted to TacLink or to any third party.
Does TacLink C2 comply with NDAA and ASDA Section 848?
TacLink C2's architecture is hardware-agnostic and has no dependency on hardware from restricted-country entities to function. Operators flying NDAA-aligned hardware can do so without workaround. The full position is documented at /trust/compliance.
— Licensing & beta access
Licensing & beta access.
How do I join the beta?
Request early access from the waitlist on the homepage. Invitations go out in cohorts as the closed alpha matures into a wider beta. Telling us a little about your aircraft and use case in the waitlist form helps us prioritize.
When will paid plans be available?
Are there discounts for SAR teams, public safety, or students?
Yes, that is the intent. Specific programs and eligibility are still being designed and will be announced once the paid tiers go live. If you are part of one of these groups, mention it on the waitlist form.
Can I use TacLink C2 commercially?
Yes. The product is built for commercial drone operations, and the paid tiers are designed around commercial workflows. Specific licensing terms will be published with the EULA before paid tiers go live.
Is the source available?
Not currently. TacLink C2 is a closed-source commercial product. The platform sits on top of open standards (MAVLink, ArduPilot, PX4) and the team contributes back where it makes sense, but the application itself is not open source.
— Troubleshooting
Troubleshooting.
My drone will not connect. What do I check?
In order: physical link (radio paired, USB cable seated, IP route reachable), serial port permissions, baud rate matches the autopilot configuration, MAVLink stream rates not throttled by another connected GCS, and firewall rules for TCP/UDP transports. Most "will not connect" issues come down to two GCS instances fighting for the same port or a baud-rate mismatch.
The map is not loading. What is wrong?
Map tiles need an internet connection unless you have pre-cached the area. Check connectivity, check that the configured tile provider is reachable, and confirm the application has permission to write to its tile cache directory. For field operations without internet, pre-download tiles for the operating area before leaving connectivity.
Telemetry is lagging. How do I diagnose?
Telemetry latency is almost always a link issue, not a software issue. Check radio signal strength, check for RF interference from nearby transmitters, check the configured stream rates on the autopilot (over-streaming saturates the link), and check that no second GCS is connected and pulling its own streams. Long-range work needs RFD-class hardware, not a stock SiK pair.
I found a bug. How do I report it?
During the closed alpha, report bugs through the channel you were given when you joined the program. A public bug reporting flow will go live with the wider beta. In the meantime, contact us directly.
Where can I see known issues?
Known issues are listed at the bottom of each release entry on /changelog. Active work and what is queued up next live on /roadmap.